Don Rosenfield, LGO
I hope everyone had a great Thanksgiving. As we look forward to the end of the term and year, we are very engaged in planning for internships, the new admissions cycle and the January meetings. We also just completed the matching of 14 challenging off-cycle internships and are looking forward to the annual Domestic Plant Trek in January 2014.
Donald B. Rosenfield
Senior Lecturer, Sloan School of Management
Professor Georgia Perakis
LGO faculty co-director Georgia Perakis and two other LGO-affiliated faculty members have been named to the Advisory Committee for the MIT Innovation Initiative, which was announced by MIT President Rafael Reif following the release of a report by MIT's Production in the Innovation Economy Commission (PIE).
"As we know from the recent report of our [PIE Commission], innovation and production are not simply stops on a one-way journey to the marketplace; they are tightly linked and mutually reinforcing activities on a two-way street of creative iteration. In other words, if we want to accelerate innovation, we must advance our work on production as well," Reif said in an email to the MIT community.
The PIE Commission found that potentially valuable innovations occur throughout the advanced manufacturing sector and in companies of all sizes, but that there are still holes in the "ecosystem" of advanced manufacturing in the United States that particularly inhibit innovative smaller firms. The commission, which included LGO Program Director Donald Rosenfield, suggested that new policies, partnerships and programs could help create innovation-based growth and jobs. Rosenfield contributed a chapter to one of the PIE Commission's two books, titled Production in the Innovation Economy (MIT Press).
The 19-member advisory committee will issue a report by January 31, 2014 with recommendations on how to bring the MIT Innovation Initiative to life. That group also includes LGO-affiliated faculty members Martin Culpepper, professor of mechanical engineering, and Julie Shah, assistant professor of aeronautics and astronautics.
Reif has also been named co-chair of President Obama's renewed Advanced Manufacturing Partnership (AMP), dubbed AMP 2.0.
co-chairs Ploy and CK
(LGO '15) show their
LGO's Ambassador Day drew a record crowd of 125 attendees, some of whom traveled thousands of miles to visit MIT and learn more about LGO in person.
At the daylong event on November 4, prospective LGO students could tour the MIT campus, attend a panel discussion with students, attend a class and a partner company proseminar, and mingle with current LGO students and staff. Although last year's Ambassador Day set an attendance record with about 100, this year's easily surpassed that figure, with attendees coming from as far away as Montreal, Chicago, San Diego and Mexico. "I was very impressed with how many people flew from so far away to be here," said LGO Admissions Director Jane Deutsch.
The evening information session featured talks by LGO program director Don Rosenfield and MIT Sloan Adjunct Associate Professor of Operations Management Zeynep Ton. At LGO's 25th anniversary alumni conference last spring, Ton said, she talked to numerous LGO alumni in senior roles and was amazed to see "how effectively they lead not just their companies, but their communities, and also how much the LGO program shaped them as leaders."
(LGO '14) is an LGO
Students in LGO's Aeronautics and Astronautics program (AeroAstro) have a few things in common: a love of aviation, certainly, but also the knowledge that they're learning from academic and industry experts—including a former shuttle astronaut who helped repair the Hubble Space Telescope.
Two AeroAstro courses that are popular with LGOs in all seven engineering programs are The Airline Industry (course 16.71J, also cross-listed under three other academic departments) and Integrating the Lean Enterprise (16.852J), and several others courses have a distinct systems and operations focus, such as Fundamentals of Systems Engineering (16.842), Space Systems Engineering (16.83J), and Multidisciplinary System Design Optimization (16.888J). As LGOs, AeroAstro students can learn about aerospace-related topics as diverse as anatomy and physiology, software and control systems, and energy and the environment.
"I could study specific functions like propulsion, more general systems engineering, the airline industry, the history of aerospace, or many other areas," said Robbie Harris (LGO '14). "I suppose I expected the department to focus mostly on the design of specific hardware, but the holistic approach of offering its students 'everything AeroAstro' is surprising and wonderful."
Read more about Bryce Durham, Lizzie Hammar, and Robbie Harris and other LGOs and faculty in AeroAstro
Last year, Bloomberg BusinessWeek featured Lizzie Hammar (as well as Arnie Barnett) in a video about MIT Sloan.
Noramay Cadena, LGO '11, raised a daughter as a single mother while earning three degrees from MIT. Now she's a leader among those promoting STEM (science, technology, engineering and math) education for Latinas, and she was a featured speaker at the ELLA Leadership Institute's "Latinas Think Big" event in Los Angeles last month.
Huffington Post blogger Graciela Tiscareno-Sato included Cadena's remarks in the top 10 Twitter moments of the October 11 event hosted by Google (Cadena is at #4).
In 2012, Cadena was the keynote speaker during the Adelante Mujer Latina Conference in Pasadena, Calif., a conference that reached nearly 2,000 young girls. During her talk, Cadena stressed the importance of STEM careers and shared an "if I can do it, you can do it" message. In 2008, she was recognized nationally for her technical contributions with the Most Promising Engineer award during the "Great Minds in STEM" Conference and as a Rising Star during the Women of Color in Technology Conference.
Earlier this year, Cadena co-founded the Latinas in STEM Foundation along with four other MIT alumnae (Diana Albarran '03, Jazlyn Carvajal '03, Veronica Garcia '02 and Luz Rivas '95) to inspire and empower Latinas to pursue, thrive and advance in STEM fields.
Read more about Noramay's LGO experience and her path to MIT
Two LGO faculty members were recently honored by the Institute for Operations Research and the Management Sciences (INFORMS). Both are Assistant Professors of Operations Management in the MIT Sloan School of Management.
Itai Ashlagi won the INFORMS 2013 Public Programs, Services and Needs Best Paper Award. The winning paper, "Optimal Allocation of Public Services without Monetary Transfers or Costly Signals," is co-authored with Peng Shi, a PhD student at the MIT Operations Research Center (ORC).
A paper by Assistant Professor of Operations Management Karen Zheng and two co-authors was named runner-up for the INFORMS Behavioral Operations Management Section Best Working Paper Award. The paper, "Trust, Trustworthiness, and Information Sharing in Supply Chains Bridging China and the U.S.," has also been conditionally accepted for publication in Management Science. Zheng's co-authors were Ozalp Ozer from the University of Texas at Dallas, who is a visiting professor at Sloan in the Operations Management Group this year, and Yufei Ren of Union College.
Both awards were presented in October during the 2013 INFORMS annual meeting in Minneapolis.
See tips from the Class of 2015 for prospective candidates as they wrap up their applications before the December 15 deadline. Please pass along to your prospectives!
To connect LGO partner companies with potential LGO alumni job prospects, this year we've started a regular section listing LGO partner opportunities. If you work at a partner company and want to include a posting in this section, please contact Josh Jacobs.
At Amazon, we are seeking the best and brightest leaders in the manufacturing and operations space. Our leaders will be challenged to lead and develop large teams, as well as show the ability to analytically problem-solve in a very metrics-driven culture. We value strong engineering backgrounds and those who bring new and innovative ideas and solutions. Whether it is within our fulfillment center network or our supply chain and transportation groups, we are looking for individuals who can demonstrate a track record of successfully leveraging Lean Six Sigma tools and concepts to drive process improvement. Amazon is experiencing rapid expansion in North America and globally. Please contact us at firstname.lastname@example.org to explore the possibility of joining our team.
Senior Manager and Senior Program Manager, Worldwide Engineering Services — Seattle, WA
Amazon is looking for a Senior Program Manager with a strong delivery record and proven project management experience to own and execute strategic, cross-functional operations and technology projects on the Worldwide Engineering Services team. The team is also looking for a Senior Manager to manage the PMO office.
The Senior Manager and Senior Program Manager on the Worldwide Engineering Services team will develop and implement standardized tools and processes for Capital Planning and Management, Project Planning and Project Management, and develop and manage strong strategic relationships with our key suppliers and business partners to reduce cost, streamline project implementation, and improve capital efficiencies. These roles will develop and implement standard project management and construction management processes and methodology to be utilized by the engineers and project managers in all Worldwide regions including project planning, status reporting, budget tracking, schedule tracking, open issue resolution, system acceptance, and project closeout. Contact for these two positions: email@example.com.
Director of Emerging Regions ACES — Seattle, WA
Amazon is seeking a Director of Emerging Regions ACES who will build and lead ACES teams for Emerging Markets. ACES (Amazon Customer Excellence System) is Amazon.com's innovative program for driving process and customer experience improvement. ACES brings together the tools of Lean, Six Sigma, technology, and Amazon's customer-obsessed culture to drive continuous customer experience improvement.
The Director of Amazon Customer Excellence System (ACES) is responsible for implementing the ACES system enabling Amazon Emerging Regions Fulfillment Operations to benefit from the productivity gains available via Lean Six Sigma.
In this role you will develop and lead a team of senseis who identify, create, develop and integrate innovative solutions and programs that lead to improvements in our Emerging Regions ACES Programs. This highly visible position has primary leadership responsibility for implementing continuous improvement, standardization and best practice development across operations at multiple locations around the world. This position reports directly to the Director, Emerging Regions and must exercise considerable judgment in the identification and execution of strategic continuous improvement plans and the tactical project implementation and completion process.
Director, Emerging Regional Operations — Seattle, WA
Amazon.com's success is built on a foundation of customer obsession, and the Director, Emerging Regional Operations will lead multiple Amazon Fulfillment Centers, which are the last Amazon touchpoint in the customer experience. The Director, Emerging Regional Operations is an extraordinarily complex leadership role, requiring an executive to balance flawless daily execution with the long-term development of a team. The role requires a detailed understanding and ability to balance every operational component of multiple facilities from employee needs to IT and from process technology to process improvement. A successful executive will be able to provide strong vision and direction for the team while fostering bottoms-up input and participation in process improvement from all levels of the organization. This role will serve as the face of the organization to thousands of employees across North America. Amazon's Director, Emerging Regional Operations will manage Fulfillment facilities globally which consist of 200,000 to 1 million square feet with 500 to 1,500 full-time hourly and salaried employees. At peak these numbers will increase to 2,000 to 4,000/facility. The role will have a budget responsibility of $1.5B+.
Director, Operations Engineering, Emerging Regions — Seattle, WA
The successful candidate will lead the Operations Engineering team for our Emerging Regions. The Operations Engineering Emerging Regions team works with the Global Fulfillment Design and Engineering groups in the development, selection, construction, facility design and layout, capital equipment budget and selection, advanced mechanical engineering and software development for Global Fulfillment Center Execution in Emerging Regions. The team provides global business expertise to exceed customer expectations while minimizing end-to-end supply chain costs. This is a highly visible position that is critical to the company's operations management and forward capability. The fast-paced growth and scaling of our fulfillment network relies on the innovation and operational excellence of this impactful leader.
Fulfillment Center General Manager — multiple U.S./international locations
Amazon.com's success is built on a foundation of customer obsession, and the GM of an Amazon Fulfillment Center is the last line of defense in the customer experience. The Fulfillment Center GM is an extraordinarily complex leadership role, requiring an executive to balance flawless daily execution with the long-term development of a team. The role requires a detailed understanding and ability to balance every operational component of a facility from employee needs to IT, from process technology to process improvement. A successful executive will be able to provide strong vision and direction for the team while fostering bottoms-up input and participation in process improvement from all levels of the organization. The Fulfillment Center GM serves as the face of the organization to potentially thousands of employees and the entire community where the center is located. Our corporate leadership depends upon the fulfillment centers to deliver the ultimate in customer experience and satisfaction, and it is a role that is taken extremely seriously throughout the company.
Amazon's field leadership roles manage facilities of 500,000 to 1 million square feet with 500 to 1,500 full time hourly and salaried employees. At peak these numbers will increase to 2,000 to 4,000. Many of our sites handle over $1B in revenue per year with a $60-100 million budget.
Contact for this position only: Brent Gibbons
Senior Operations Manager — multiple U.S. locations
Our Senior Operations Managers are responsible for all budgetary, people development and operations objectives for one functional area of our Fulfillment Center (Inbound or Outbound). Additional responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations, and building leadership bench strength within the Fulfillment Center.
Platform Director — Primary Container/Pre-filled Syringe (Cambridge, MA, or Frankfurt, Germany)
Sanofi leads the industry in device-enhanced therapies including pioneering pen-based and automated injector technologies. Continued innovation in injector solutions will require advancing the primary container technology and processes in parallel. The focus on this effort will be on matters such as safety systems, breakage control, filling process development and controls and novel materials. The scope will include cartridges, vials, pre-filled syringe enhancements as necessary to meet the requirements of advanced injector technology requirements, as well as operational enhancements as determined by senior management to be necessary to meet critical performance goals. The Platform Director — Primary Container/Pre-filled Syringe will be responsible for developing the strategy and plan for securing access to necessary technology and coordinating its cross-functional and cross-facility development and deployment within Sanofi. The position is being created to ensure processes, materials and containers are available as planned to meet the requirement of the DDC pipeline.
The fundamental purpose for the Platform Director position is to enable high-confidence and predictable device development by ensuring robust and proven technology with the required partnerships, processes and feasible configurations are available when needed. A key requirement for achieving this is the implementation of a platform-based strategy, wherein innovation is completed off the critical path by creating technology building blocks within a defined architecture or "platform." The Platform Director will serve as the chief engineer responsible to all technical aspects of an assigned platform for the early conceptualization through commercialization and life cycle management.
When you click on the Internship page on the LGO website, you'll now find detailed profiles of recent LGO internships to show you examples of LGO projects and the results they achieve.
The internships are organized into seven categories:
Each section includes profiles of two internships with information on the students' approach, project impact and MIT faculty participation. New profiles will be posted on a regular basis.
This month's newsletter will feature two projects that focus on sourcing and supply chain management of subcontractors. These also represent the diversity of the LGO partnership, with one project in the medical device industry and the other in the aviation industry. Nish Dev (LGO '13) did his research at Johnson and Johnson on developing an Asia-Pacific manufacturing footprint strategy in the medical device Industry. Carolyn Freeman Cade (LGO '13) did her research at United Technologies Corporation's Sikorsky division on commercial substantiation for the CH-53K.
Name: Nishanth Dev
Company: Johnson & Johnson (J&J) Supply Chain
Supervisor: Robert Laviano
Academic Advisors: Jonathan Byrnes, Charles Sodini
Title: Developing an Asia-Pacific Manufacturing Footprint Strategy in the Medical Device Industry
J&J Supply Chain, which is responsible for all manufacturing and supply chain operations, is investigating manufacturing expansion opportunities for the medical devices and diagnostics sector in the Asia-Pacific region due to significant revenue growth rates in the region, especially in emerging markets. Currently, the percentage of sector-specific products that are manufactured for the regional markets is very low.
The project deals with the development of a repeatable methodology that can be used to evaluate various medical device products and manufacturing capabilities for Asia-Pacific sourcing. Other medical device manufacturers that are looking to develop an Asia-Pacific manufacturing footprint strategy can use the framework as well. The methodology was tested on a selected franchise to determine if a regional manufacturing opportunity exists. Furthermore, a business process, which includes insights into data collection, team formation, and implementation of footprint decisions, was developed for J&J to use in determining its overall network strategy for the sector.
As part of his investigation, Dev used research literature and stakeholder interviews to identify the key criteria needed to determine the following: what products are suitable for regional manufacturing, where manufacturing operations should be located in the Asia-Pacific region, and whether the overall manufacturing or certain steps should be done internally versus externally.
The methodology was used to identify a product line that could benefit from regional manufacturing, the potential locations for operations, and how manufacturing should be conducted. Once the options were identified, Dev used various decision analyses tools (e.g., total landed cost, NPV, etc.) to determine the best option. The analyses took into account various macroeconomic, commercial, and project-specific factors that were determined using economic outlook data and through coordination with J&J personnel. He also assessed intellectual property rights for medical device manufacturing in the region to determine what could be done to protect processes that included steps that are considered trade secrets by J&J.
The project's findings indicate that there are currently no significant advantages with having regional-specific manufacturing for the identified product line. The current supply chain operation has the lowest total landed cost in almost every case, and the NPV for having an Asia-Pacific manufacturing location was negative in a number of scenarios. Furthermore, the investigation helped to reveal the limitations that exist with trade secret protection in the region. Processes that involve trade secrets should not be placed in areas with limited IP protection because there are severe limitations to protecting the trade secret and making process changes that could further protect the trade secret.
Name: Carolyn Freeman Cade
Company: Sikorsky Aircraft Corporation
Supervisor: Suzanne Campos, Jason Lockwood, Rick Walsh
Academic Advisors: Bruce Cameron, Brad Morrison, Don Rosenfield
Title: Commercial Substantiation for the CH-53K
Sikorsky manufacturers an impressive range of aircraft from light two-person helicopters, to heavy-lift helicopters capable of lifting 35,000 pounds, to fixed-wing aircraft. This project focuses on the CH-53K model, which will be the world's premier heavy-lift helicopter and a critical component of the Marine's Corps land- and sea-based logistics.
Sikorsky is currently negotiating the System Demonstration Test Article (SDTA) proposal for the CH-53K helicopter. When submitting a proposal to the government, all suppliers with a total award greater than $700K need to have supporting documentation, or material substantiation, showing that pricing is fair and reasonable. This can be accomplished through a commerciality claim, a cost-price analysis, or competition.
The focus of the internship was to complete the commercial material substantiation for the SDTA proposal and to develop a tool that will streamline the process and eliminate errors. This project was initiated because commercial material substantiation continues to grow in complexity requiring a greater number of resources.
Completion of the SDTA commercial material substantiation required the involvement of over 90 Sikorsky employees and took longer than 10 months. Additionally, more than 15 percent of the commercial parts had been categorized incorrectly, causing unnecessary work, and rework was necessary because many documents had been misplaced. With the development of an electronic tool, these problems would be alleviated.
The proposed electronic tool will allow for the supplier to log in and dictate which parts are being claimed as commercial decreasing the number of incorrect categorizations. The suppliers will then be required to submit supporting documentation for each of these parts. Making the suppliers responsible for submitting the documentation decreases Sikorsky resource requirements. A submission history will be maintained for each part to decrease the number of misplaced documents. To further decrease Sikorsky resource requirements, the tool will maintain an up-to-date status of commercial substantiation and will automatically send a weekly status e-mail to each supplier which will also decrease the number of miscommunications. Finally, the electronic tool will increase customer satisfaction and decrease material substantiation cycle time by allowing submitted supporting documentation to be viewed in real time instead of electronic transmission of documents that may or may not get through the customer's firewall. With the many multi-year proposal efforts that Sikorsky faces, this proposed electronic tool can save Sikorsky a lot on the bottom line.
The proposed commercial substantiation tool can be enhanced by adding a cost-price analysis substantiation component. This addition would create an all-encompassing material substantiation tool, resulting in an even more organized, streamlined process.
If you have companies or areas of research you'd like to see highlighted in the monthly newsletter, please contact Ted Equi (firstname.lastname@example.org).
Please make our students' blogs a regular part of your reading about LGO. If you're interested in the current state of the program, these blogs are a great place to start.
The LGO '14 vs. '15 Hockey Rumble
Videos of current students, a video of Gus Tai's wrap-up talk at the end of the 2013 Alumni Conference, LGO web seminar videos, and other notable videos are available through our MIT TechTV collection. Please browse the collection and let us know what other videos you'd like to see.
Please visit the website of the MIT Systems Design and Management program to learn about their upcoming events, including Systems Thinking webinars.
Log in to the Virtual Community to see LGO alumni information, find other alumni, update your information, or find theses. If you have trouble getting in, contact email@example.com or use the "forgot password" button. If the email address you submit is in our system, your username and password will be sent to you.
Josh Jacobs, LGO Director of Operations and Partner Integration (firstname.lastname@example.org, 617-253-2959)